I used to dread car shopping as much as a root canal, but my experience at Basney Mazda completely changed my perspective. Shawn made the whole process enjoyable; he was friendly, answered all my questions honestly, and never once pressured me into making a purchase. He patiently walked me through all the features of my new vehicle and assured me I could reach out with any concerns. When it came to finalizing the finances, Dean was a breath of fresh air. He didn't try to upsell me on unnecessary warranties or extras, which was a first for me. I felt respected and valued, unlike any other finance guy I've dealt with before. I wholeheartedly recommend Basney Mazda to anyone seeking a straightforward and positive car-buying experience!

Absolutely phenomenal service! I was in a rush to get my car repaired since I had to leave town and both the service advisor, Will, and the service tech, Thomas, went out of their way to make it possible for me to stay on schedule. All while keeping me entertained the entire time. The staff cares about both the car AND the customer. Best experience I have had yet at any Mazda service center. If I could put 10 starts I would. BTW If you have the pleasure to talk to Will ask him about his Miata's, he'll talk you ear off.

Best car buying experience I have had yet (I am a young woman). I was very nervous going into the process due to multiple past experiences. Dean Young provided the most respectful, fair, and trustworthy finance process I have gone through. Shawn Rembold was the best at finding the car I want and ensuring I was 100% set before driving off. 10/10 would recommend buying a car from these professionals!

Tim was super nice and super relaxed not your typical car sales person. I came to look at one vehicle and ended up test driving a few. Tim never once made me feel rushed or pressured in any sort of way. Once i found my vehicle the rest of the steps were super easy and they had me in and out. Before i left Tim said the pretty much brand new tires didnt look good enough on my Mazda CX-9 and told me to bring it back in a few days for some new tires. Would recommend to anyone.

Had a great experience purchasing a vehicle with Shawn. Not only was he personable, he was very straight-forward, and extraordinarily helpful. He spent ample time walking me through all of the features on the vehicle we were purchasing and truly made me feel as if I made a friend in the process--someone I could reach out to if I had a question about a feature or the vehicle in the future. The financing experience with Dean was also very clear and no-pressure. There was no extra push for additional warranties other than a simple offer for them. We never felt like we were getting swindled or someone was pulling a "fast one" on us. Both Dean and Shawn took their time and paid attention to what we wanted. Would definitely the purchasing experience at Basney!