Wonderful experience. The sales people were very patient. John Graemiger was amazing and was a pleasure to work with. When it came time to buy Chris Jutras was engaging and made sure any and all questions were answered. I would highly recommend this location!

Bought a car from Balise Subaru in Warwick. This is my third car from this dealership. The customer service is always great. This was no exception. Ryan, my sales associate, was patient and not pushy. He asked good questions to find out what I was looking for this time. The first car he showed me is the one I bought. When it came time for finance, Chris was fabulous too. He didn’t push to sell me extra protection I didn’t need. He was competent and paid attention to detail. I wasn’t going to buy tire protection, and he let me know what was included and the price of repairing the expensive tires on my touring package of my new Ascent. This won’t be my last car from this dealership. “We want your service experience to be extraordinary,” is on the wall in the waiting area. Thank you Ryan and Chris for making it so! Looking forward to continuing my service relationship here. Big shoutout to Maia for her past extraordinary help in service. So glad you are still here. My trust in your service department has a lot to do with you explaining everything to me!

BAlISE Subaru of West Warwick QuakerLane off RT.2 is a great dealership. I walked into smiling faces. I didn’t feel any pressure to buy. I looked around the showroom, sat in various Subaru’s to see what comfort level was right for me. I was greeted by a gentleman who had a warm smile who asked if he could help me or answer any questions I might have about different Subaru makes and models. He patiently took me on test drive’s in the car I liked and even helped me decide on a color. I basically told him what I wanted and the monthly payment I wanted to pay. He put his boxing gloves on for me. His name is John Graemiger… great guy very personable and professional at the same time. John helped me make the best decision for my needs buying my Subaru. I decided on a new 2024 Subaru Forester. I’d recommend anyone who is interested in browsing Subaru’s to go into the West Warwick Subaru and ask for John. I think I got very lucky getting John as my salesperson, as I knew in my gut that he was an honest guy and a good person. A BIG THANK YOU TO JOHN GRAEMIGER!!! 2024 is looking great so far! Sincerely, Linda Monti Ferraro

10/10 Exceptional Service: A Review for Ryan and the team. I recently had the pleasure of purchasing a new car from Balise Subaru, and I must say, the experience exceeded all our expectations, largely thanks to Ryan, the salesman who assisted me throughout the process. From the moment we walked onto the lot, Ryan greeted us with a warm smile and genuine enthusiasm. What stood out immediately was his professionalism and eagerness to understand our needs. He took the time to listen attentively to my preferences and concerns, ensuring that We felt comfortable every step of the way. His expertise not only helped us narrow down our options but also instilled confidence in our decision-making process. Throughout the negotiation phase, Ryan and the team demonstrated remarkable transparency and honesty. He was upfront about pricing and available discounts. His straightforward approach made us feel valued as a customer and reassured us that we were getting the best possible deal. Even after the sale was finalized, he went above and beyond to ensure that I was fully satisfied with my purchase. The best part was when he find us the color we wanted and we were very happy about it. He took the time to follow up with me, addressing any additional concerns I had and offering assistance whenever needed. He genuinely cares about his customers and takes pride in delivering exceptional service. In conclusion, my experience with Ryan was nothing short of outstanding. He is a true asset to your dealership, and Marcus was very friendly and helpful as well, and I would highly recommend them to anyone in search of a new car, especially to a Military Service Members. Unwavering commitment to customer satisfaction. Thank you Ryan and the team of Balise Subaru, for your exemplary assistance and for making our car-buying experience a memorable one.

Great service with the buying process from this dealer. Made sure I knew all the options and features on the car. Just disappointed in the quality of the paint on my 2021 legacy. Car was always washed and waxed regularly by hand and the paint is already failing 3 years in. Subaru and their dealers do not want to help.