2017 Honda Pilot Touring
,Contact Dealer
4.7
(1,013 reviews)
5.0
I had gone to 3 dealerships before I came to Big Tex. All were slick, fast-talking deal makers who gave the impression that I was just a number. Then my cousin told me about Big Tex. She had mentioned them before but I'd just brushed her off. Why I did that, I don't know. I wasted so much time with other half-truth telling dealerships. When I arrived, all jaded and just plain 'ol tired, I was greeted with such kindness and professionalism, I had to look around a couple of times to be sure it was really a dealership. Alberto Larusso was an absolute God-send. He sat down with me, looked me in the eyes (not his computer), spoke in calm, kind tones, asked me about me, my needs and what I was looking for. He said he wouldn't make any promises but he would see what they could do. Wow...truth telling, at a dealership? Unheard of. ????. Alberto went out of his way to make me feel appreciated and cared for, even though my down payment was less than impressive, even to me. Samantha took the reins after my time with Alberto and I couldn't have been a happier shopper. She was very sweet and funny & patient. If you need a car/SUV/truck. GO TO BIG TEX!! You'll leave feeling thankful, not only for an exceptional vehicle for the price but for the reminder that people are what matters most. I know I did.????
5.0
Thanks to Samantha she made my purchase very easy was very patient with me on the down payment. Very caring & sweet Go ask for Samantha if you want to be in your new vehicle thank you Samantha?????????????????????????. BIG-TEX AUTO is the place to be GREAT Energy soon you walk in ????????
5.0
After trying multiple dealerships I got in touch with Samantha and got a quick and easy approval with her. Very friendly, wasn't afraid to answer questions and overall knowledgeable throughout the whole process. If you need a car come here
5.0
Walking into Big Tex Auto Mart made me and my husband feel welcome .I was glad to know they had Sandra Alvarez there who is bilingual she was able to explain everything in Spanish for my husband. His English is not very good but she explain everything step by step and helped us making sure we understood everything and she stay with us during the process. We were very happy she was there because we understood everything and we definitely recommend Big Tex Mart and ask for Sandra Alvarez she is a big help and makes sure you walk out of there completely satisfied. I would definitely would go back to Big Tex Auto Mart and ask for her.
5.0
If I could give them A Million Stars ???? I would. I got my car 6weeks ago let me tell you, This is the Best Dealership Ever! I claimed my car soon as I saw it online. Roman is the Best!! He took my information and came back with Great News they approved me with the payments that i wanted they are Fantastic! I turn heads Every where I go, Everyone wants to know where did I get my Beautiful car from, My last Manager at my previous dealership that I purchased my Dodge Challenger from were still great friends even asked me, “Ms Belinda WE KNOW YOU & we know what you like Big Things Big F150 Trucks & Big cars, Challengers” what you doing with that Mustang & where’s did you get it from Its Gorgeous and a rare color? I l laughed with my head held high & Said Big Tex Auto he said, Ohh yes that’s a Prettty nice place I’ve heard of them they been around for years. I told him I like Mustangs too now. You see my old dealership is not in business anymore the owner sold the company & God Blessed me to find this one who is just like them in Every Way they work with people with bad credit and Help to make your dreams to come true! They are the best and I plan on coming back again soon as i pay this Beauty off. Tell them Belinda sent you they have a great referral program they All are great here????????????????????