Jim was amazing!!! He actually showed concern and empathy about me getting the Runaround about my car. He actually found the problem and got it resolved! He is amazing and because of him I will be loyal to Toyota or Orland. Thank you so much. I truly appreciate you and your amazing customer service. You are a wonderful person. Thank you so much.

Huge thanks to Sam and Jimmy at Orland Toyota for their role in my new car purchase! They were honest and transparent, willing to discuss my price goals openly and went to bat with management to close a deal on a high-demand car that they honestly could have sat on and sold for more. They respected my time and effort in a way other dealerships did not - so they got my business.