My experience with Gary Herr at Pohanka Toyota was exceptional. Gary truly went above and beyond to ensure I found the perfect car. From the outset, Gary was incredibly patient and accommodating. He allowed me to test drive multiple car brands and models, patiently answering all my questions and providing valuable insights. Despite not finding my specific options in their local inventory, Gary didn't hesitate to extend his search. Remarkably, Gary located the exact car I wanted at a dealership in Connecticut. Throughout the process, he kept me informed and ensured everything went smoothly, from negotiating the purchase to arranging transport. True to his word, the car arrived in Salisbury right on schedule and in pristine condition. Gary's professionalism, dedication, and genuine care for his customers are truly commendable. He made what could have been a stressful process seamless and enjoyable. I wholeheartedly recommend Cary Herr and Pohanka Toyota for anyone seeking a personalized and stress-free car-buying experience. Thank you, Gary, for your outstanding service!

Highly recommend! I had a great experience here with the help of Gary to assist me in finding the perfect truck with features to suit my needs. He was very helpful and informative every step of the way from browsing inventory options & going through the sales process. Service was excellent, helpful and friendly staff every step of the way made a smooth & pleasant experience. I’ll be sure to buy my next vehicle here again!

I purchased a brand new 2024 Toyota 4Runner TRD Premium with help from salesman Connor Shockley. One of the best experiences at a car dealership that I have ever had! Since I was an out-of-state customer, a lot of our communication was over the phone, text, and email. Connor was great to communicate with and was patient with me throughout this process. He was able to send me all the documents I needed to sign to purchase the vehicle before I made the 3 hour drive to pick it up! I’m very thankful that I was able to secure this vehicle! I highly recommend Connor and the Pohanka Toyota Team!

My experience with Dylan Barlow was fantastic! I had contacted him over a year ago about a specific Toyota I was looking for with a price range. I had been after a specific color. Every time something came in he sent me a text. When he found the exact color I wanted, Lunar Rock, I immediately went to test drive. He made sure it was inspected and once I decided it was what I wanted he took the steps to make it happen. I gave him a small list or things I wanted done and once again he made it happen! Even after papers were signed, he made sure I was still happy with everything. I usually hate going to a dealership. He communicated through text, and email. Wasn't pushy and waited for the right vehicle to come along. From the minute you walk through the door your greeted and everyone is so kind. They are up front and honest. I was in and out so fast. If your looking for a vehicle contact Dylan Barlow! He will do everything to make it happen!

I am absolutely blown AWAY by the amazing customer service I received from Brenny Kemp! He assisted me with every need, listened to every detail and got me in the exact car I wanted!!! He put such thought into my purchase while still being available to other customers, I cannot recommend and thank him enough, he went out of his way to make sure I was extremely taken care of and for that I am grateful! Please do NOT hesitate to ask for him for ALL your needs.