2011 Ford Escape Limited
,$9,750
4.6
(266 reviews)
5.0
Worked directly with Chris Russell. Low stress negotiation and purchase. Chris made the experience easy and it was the first time that I have purchased a vehicle where I left feeling completely happy. The car was great (2022 Honda Insight). The dealership itself was nice, cars well kept,. I’d recommend this dealership to anybody looking for a reliable car and a pleasant experience.
5.0
Thank you! A 10 star rating for Autoright. I took my daughter here to purchase a used car. This was great from start to finish and no hassle, and straight and honest information about the three vehicles we were interested in. Sam the sales manager and his crew are excellent. And yes we did buy the same day :-)
5.0
This was my first major car buying experience and I started the process >250 miles away. After minor difficulty over the phone, the manager Tom walked me through everything again with excellent customer service and was very reassuring that when I drove the long distance to pick up the car I would be happy with it and the details of my purchase. I am a very detail oriented person and they accommodated that. The salesman Greg was extremely friendly and helpful and met us right as they opened on a Sunday (he was there early!) after our long drive. The car was everything they said it would be when I saw it in person, super happy there! The 32 point used car inspection checklist was accurate and detailed, they had just replaced some components of the breaks so I wouldn't have to, the fact that the car had previously had an aftermarket hitch that was removed was documented (so nothing was hidden). There was a random snafu on the test drive which Conor remedied immediately and was very professional/helpful about (he was the sales manager on Sunday, Tom let me know I would be working with Conor in advance). While we were waiting for the paperwork to be completed they offered us waters, friendly conversation, and let us charge our phones. They mentioned more than once that they are able to take care of their customers and to call if we needed anything once we drove off. I have no doubts they will work with me or you to address any problems with a used car, but so far my car is perfect no problems! Smooth process and I am very happy with my purchase! Thank you to the team in Bothell!
4.0
We all know the joyful experience of buying a used car, thankfully the people at Autoright make it a little easier. They have a nice selection of vehicles, "Fish" was a down to earth salesman, Lance the manager was good at following up on things. All and all, very little pressure and a pleasant time. Just a reminder, check if the car still has a warranty, because I almost got burned big time. And check for a spare tire, a lot of these new cars don't come with them. Because they sure aren't going to tell you.
5.0
Kindest people in this line of work! They took great care of my mom who is disabled and has trouble walking. They gave us very specific instructions for the test drive and gave us driving routes for if we wanted to see how the car would drive around the city or on a highway. They showed us around the car and gave us time to decide if we wanted it. They even came to our house personally to help us with the car. I believe Anthony even offered to help attach our new plates himself. I highly recommend coming here, they treat their customers like family members and are super up beat. They are personal with each customer and focus on giving us the best quality visit. I love the car that I got from them, best deal I could find!