2023 Jeep Grand Cherokee L Altitude
,$41,384
4.4
(1,304 reviews)
5.0
Amazing experience at this dealership! Me and my husband have been spending our weekends visiting different dealerships and leaving with complete disappointment and dissatisfaction with every one of them. Until we decided to drive all the way to Yuma and that was the best decision we made! The drive was worth it to have the experience we did, every person we met was nice and extremely helpful. Our sales rep Heriberto Sosa was so knowledgeable and made our experience very comfortable and easy! We are buying every vehicle in the future from him and this dealership. Once we purchased our vehicle Hector Medrano walked us through every feature our new car had and explained everything to us in detail. These two gentlemen went above and beyond for our family and we’re grateful we did the drive and they exceeded our expectations in every way
5.0
First and foremost my husband and I are extremely grateful for our salesman Memo Morales. His time , patience and commitment to helping us get our car and a great deal was definitely a plus in this experience. The customer service was exceptional. We look forward to working with him in the future. Definitely recommend anyone who is interested in purchasing a car to visit this dealership.
5.0
First time at this dealership after purchasing a used RAM 2500. Erick has been very helpful, patient and communicative about the repairs that we needed done. He has a very transparent way of doing business, makes you feel like you are not being taken advantage of. Will continue to do business with Chapman and Erick
5.0
Thank you to Marco Roldan our salesman for making our dream possible. He made this process so simple and did everything to help put us in the car of our dreams. We absolutely appreciate the exceptional service he provided us from start to finish. He is very highly recommended if you’re looking to buy a new car. Thank you to Manny the finance person that explained everything to us and answered all our questions. It’s our first time working with this agency and everyone provided us with exceptional service. Will definitely be using them in the future if we’re looking to buy a new car. Service advisor Eros is the best advisor ever he has exceptional service and gets the job done when he says he will. This type of service is rare and from now on I only want to deal with him knows how to take care of a customer.
4.0
Ryan was fantastic. Very professional and knowledgeable,great customer service.Just needed display screen replaced as it was delamenating. Ended up getting some routine maintenance done. My bill was a little over $1k. Had to go back to get screen replaced and had to pay another $100 for my deductible. I feel like after all the money I spent your dealership should have applied the$ 185 diagnostic fee to my deductible as it was clear what the problem was and to be quite frank I gave you the diagnosis on a silver platter free of charge.