Riki and Mark were awesome! We didn’t feel pressured at all when picking which Atlas cross sport we wanted or the financing options available. All around great experience from the moment we walked through the door. Riki was able to answer all of our questions and walked us through the features of each car we were looking at, she made sure we test drove all the cars we were interested in before starting the process. We were even given an extended test drive. Would definitely recommend stopping by if you are looking for a no hassle easy car buying process.

Amazing car buying experience! That Isn’t something you hear too often but yet Riki B has done it again, exceeded our expectations in the purchase of our new vehicle. She showed us exactly what we asked for then the fun part…financing. Usually dread this part but Riki and Nick in finance department were able to quickly and efficiently provide us w amazing offers that met our needs. No hassle, no back and forth. Highly recommend… ThankYou North Park VW!

The purchase experience was phenomenal. I felt no pressure to purchase before I was ready, which I had received at another dealership during this purchase. I felt that the dealership was honest and straightforward and that there were no gimmicks in the pricing. Another dealership I visited was discounting prices by $5,000, but then adding a $3,000 required dealership fee to the final purchase price. I was very pleased to see North Park Volkswagen not do this as it seems to be something most dealerships are currently doing. I was also very pleased with the delivery experience. My salesperson went through all of the functions of the car in detail with me and made sure I left with a high level of understanding of how to use the features of the car. We also recently purchased an Audi, and the delivery experience was nowhere near as thorough or well done.

I came here for a trade in and walked out with my dream truck! Thank you so much to Chelley Mendoza for helping my family and I with a sweet and smooth process. As well to the financial manager Jamal, he made sure we got the best deal with our purchase. Honestly, in my previous 2 dealerships I’ve had a horrible experience, and VW was exceptional! I will definitely be coming here again for my next purchase. Thank you VW!

Steve in service was phenomenal! This was the first time I’ve had him as my service advisor. This past weekend, I brought my vehicle in for a simple oil change. Steve gave a detailed description of additional services recommended, without trying to “oversell” me. He kept me updated throughout the entire process until my vehicle’s service was completed. I even received my car back about 20 minutes sooner than what was originally estimated. I’ve been using North Park’s service department since 2017 when I originally purchased my Jetta, and although I have never had a negative experience- this was by far the best service experience I’ve had to date!